Healthcare interpreting
Doctor visits, hospitals, clinics, pharmacies, mental-health and home-care appointments. Interpreters trained in medical terminology and patient privacy.
Language services by 509lakay LLC
Haitian Creole interpreters you can trust
On-site, phone and video interpreting in Kreyòl, French and English for clinics, hospitals, schools, social services and businesses across the USA and Canada.
Trained, screened interpreters
Confidentiality agreement signed
On-site, phone & video
USA & Canada
What we do
One partner for every Kreyòl and French language need.
Schools & families
Parent-teacher conferences, IEP and 504 meetings, enrollment, and calls home so Haitian parents fully take part in their children's education.
Social & community services
Housing, benefits, shelters, resettlement agencies, workforce programs and nonprofits serving Haitian communities.
Legal & immigration appointments
Attorney meetings, legal-aid clinics and immigration paperwork appointments. Court proceedings are assigned only to interpreters who meet that court's certification rules.
Kreyòl customer support for businesses
Bilingual support agents and phone interpreting for banks, money-transfer companies, insurers, utilities and stores with Haitian customers.
Document translation
Letters, forms, notices, discharge instructions, school documents and certificates translated between Kreyòl, French and English, reviewed by a second linguist.
Three ways to connect
Haitian Creole ⇄ English · Haitian Creole ⇄ French · French ⇄ English. Spanish and Portuguese on request.
On-site
An interpreter comes to your location. Ideal for sensitive or long appointments.
Over the phone
Scheduled phone interpreting anywhere in the USA and Canada.
Video (VRI)
Face-to-face interpreting over Zoom, Teams or your telehealth platform.
How it works
Tell us what you need
Send the request form with the date, time, place and type of appointment.
We confirm and quote
We reply with a written quote and the assigned interpreter, usually within one business day.
Your interpreter shows up
A screened interpreter joins on time. You receive one clear invoice afterwards.
Speak Kreyòl? Work as an interpreter
We are building a network of Haitian Creole and French interpreters. Choose your hours and work on-site near you or from home by phone and video.
- Paid per assignment at a rate agreed in writing before you accept
- Flexible: you accept only the assignments you want
- Remote work from a quiet room, or on-site in your city
- We help you find the 40-hour training needed for medical work
We NEVER charge interpreters to apply, to join or to receive work.
Work with us as an interpreterQuality & compliance
- Every interpreter signs a confidentiality and code-of-ethics agreement.
- Healthcare clients can sign a HIPAA Business Associate Agreement with us.
- Language skills are tested before an interpreter receives work.
- We never share client or patient information outside the assignment.
Frequently asked questions
How much does an interpreter cost?
It depends on the mode, length, location and notice. Send a request and we reply with a written quote before anything is booked. You pay nothing until you approve it.
How far in advance should I book?
On-site: at least 2 business days when possible. Phone and video: often the same or next day. Tell us if it is urgent.
Are your interpreters certified?
All are screened and tested. Many have completed 40-hour healthcare interpreter training, and we tell you each interpreter's credentials before the assignment.
Do interpreters pay to join?
No. Never. If anyone asks you for money in the name of LAKAY AGENCY, it is not us. Report it to us.
Are interpreters employees?
Interpreters work as independent contractors under a written agreement that explains the rate, payment schedule and rules before any work.